I got an email from Instagram..**We noticed that someone else logged into your account...
GetHuman1704989's customer service issue with Instagram from December 2018
Help with my Instagram issue
First: share to improve GetHuman1704989's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1704989's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1704989 will want to follow the link below to head to their help center. We will check on GetHuman1704989 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1704989 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1704989's own words
I got an email from Instagram..**We noticed that someone else logged into your account and changed your username or profile information.*Secure your account to log them out and review information that may have been changed.**So i tried to sign in to change my password and i got this message....**Your account has been disabled for violating our terms: http:**instagram.com*about*legal*terms***I didn't do anything illegal or immoral or wrong, obvioulsy I was hacked, i want to recover my account.*Thanks
GetHuman1704989 did not yet indicate what Instagram should do to make this right.
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