My daughters Instagram and email was hyjacked by her ex boyfriend. He deleted her email...

GetHuman1704126's customer service issue with Instagram from December 2018

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The issue in GetHuman1704126's own words
My daughters Instagram and email was hyjacked by her ex boyfriend. He deleted her email account and it cannot he recovered. He also changed her Instagram password but since we don’t have access to that email she can’t get into the Instagram account any longer. She created a new one but wants the old one deleted. This has been a nightmare we just want her account deleted. Her user name we want deleted is haley.campbell*. She is currently using my email.
GetHuman1704126 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman1704126
Dec 6th, 2018 - 6 mons ago
I have an issue with Instagram too
Not resolved
Seen by 5 customers so far
Similar issue to 22927 others
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Timeline
GetHuman1704126 started working on this issue
Dec 6th, 2018 6:37pm