I went to the search bar looking for my new username, and past username it said "no us...

GetHuman-lowkeygi's customer service issue with Instagram from December 2018

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The issue in GetHuman-lowkeygi's own words
I went to the search bar looking for my new username, and past username it said "no users found". And now i'm really sad, because I had **k followers on my account. I tried logging into my account on my moms phone, and tried verifying it as well and I noticed something. Of course it said "something went wrong", so I went to the (* back arrow) and in the type section bar it said Blackhole with letters and numbers. I was going to fast I couldn't screenshot it...**I’ve contacted support but they haven’t gotten back after I asked a question. They told me it was disabled, but I didn’t do anything, and I didn’t get any warnings. Please help me get it back.. **
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Instagram

Customer service issue
Reported by GetHuman-lowkeygi
Dec 5th, 2018 - 2 mons ago
I have an issue with Instagram too
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Seen by 3 customers so far
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-lowkeygi started working on this issue
Dec 5th, 2018 11:29pm