I was one of your daily user of Instagram. Now I forgot my password having username- pi...

GetHuman-piyushpr's customer service issue with Instagram from December 2018

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Help with my Instagram issue
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The issue in GetHuman-piyushpr's own words
I was one of your daily user of Instagram. Now I forgot my password having username- piyushnanda.*I logged in using my phone number **********. When I clicked on forgot password option for recovery, Instagram is sending message on my phone which I never receive. So kindly help me for recovering my account having username - piyushnanda. *Kindly send reset link to my email id - *****@***.com.*Thank you.
GetHuman-piyushpr did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-piyushpr
Dec 5th, 2018 - a mon ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 22688 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-piyushpr started working on this issue
Dec 5th, 2018 4:11am