My phone is damaged and I am unable to use it.**I have a business account on Instagram...

GetHuman1674503's customer service issue with Instagram from December 2018

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The issue in GetHuman1674503's own words
My phone is damaged and I am unable to use it.**I have a business account on Instagram.**I tried to log in to my business account via my laptop, but it says its a suspicious log in and then asked to send me a security code.**Unfortunately, the number registered in the account is an old number that is no longer in use.**I am unable to pass the security at log in!!!!! i desperately need to log in to my business account. please help!
GetHuman1674503 did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman1674503
Dec 2nd, 2018 - 6 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 22428 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman1674503 started working on this issue
Dec 2nd, 2018 6:41pm