Hello. There is an account impersonating my mother on instagram. The account is using h...

GetHuman-avacto's customer service issue with Instagram from December 2018

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Help with my Instagram issue
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The issue in GetHuman-avacto's own words
Hello. There is an account impersonating my mother on instagram. The account is using her name and face. I have already reported the account and provided all requested information but my request was denied. The evidence I provided clearly showed my mother is being impersonated but I keep getting the same automated rejection. I would like to speak with a human in regards to this issue. Thank you in advance.
GetHuman-avacto did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-avacto
Dec 2nd, 2018 - 6 mons ago
I have an issue with Instagram too
Not resolved
Seen by 4 customers so far
Similar issue to 22385 others
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Timeline
GetHuman-avacto started working on this issue
Dec 2nd, 2018 7:36am