I'm having issues accessing my old business instagram account. It keeps saying it needs...

GetHuman1667656's customer service issue with Instagram from December 2018

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Help with my Instagram issue
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The issue in GetHuman1667656's own words
I'm having issues accessing my old business instagram account. It keeps saying it needs to send me a security code via sms to verify my account but for some unfortunate reason it's got my business's landline number instead of mobile number so it won't send me the code.*I also accidentally removed my email address from the account a while back by accidentally clicking on a link in an email they sent me.*I have tried everything I can think of in the help center and there's nothing to help with my situation.*I've since had no choice but to set up a new Instagram business account and I tried to unlink the old one from my Facebook Page so I could run adverts on Instagram via my Facebook ads. But every time I try to associate*link my business Instagram to my Facebook page, it keeps saying it's already connected to my old Instagram account which I have no way of accessing to unlink it.*My old account is @buenavidanottingham and the connected email address (before it was inadvertently removed) was ******@***.com. I never got around to posting anything on my old account before I got locked out of it.*I now am using @bvfitnessnottm with the email address *****@***.com. I want to be able to gain access to or delete my old account so that I can link up my current one to my FB page.
GetHuman1667656 did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman1667656
Dec 1st, 2018 - 6 mons ago
I have an issue with Instagram too
Seen by 3 customers so far
Similar issue to 22292 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman1667656 started working on this issue
Dec 1st, 2018 3:02pm
GetHuman1667656 indicated the issue is not fixed yet.
Dec 2nd, 2018 3:51pm