K*****@***.com is my email but when I go to Instagram it's being used the username is m...

GetHuman1667219's customer service issue with Instagram from December 2018

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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1667219's own words
K*****@***.com is my email but when I go to Instagram it's being used the username is maryvilleharp but i didn't create it and it won't let me change the password it won't let me confirm phone number it doesn't let me do anything really jackkearns** and Lusia Setias follows the account so they absolutely have something to do with it the other * that follow that account is me and my daughter if you could please let me know why its like if i done something wrong even please just tell me and I understand that if that's the case but please just check it out if you would please and let me know something thanks
GetHuman1667219 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman1667219
Dec 1st, 2018 - 6 mons ago
I have an issue with Instagram too
Not resolved
Seen by 4 customers so far
Similar issue to 22273 others
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Timeline
GetHuman1667219 started working on this issue
Dec 1st, 2018 1:25pm