Good morning, **Several hours ago my account was hacked, I have now lost complete acces...

GetHuman-garethgt's customer service issue with Instagram from December 2018

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The issue in GetHuman-garethgt's own words
Good morning, **Several hours ago my account was hacked, I have now lost complete access to my account as the user name has change to***german*****u***I had this setup as***briarsdevelpments**I changed this account name from yfz***nora on *******.**My account was registered to my old email address* *****@***.com**I no longer have this email logged on my phone as I rarely use it, which is why I didn’t see any of the emails coming through for the password and username change. **From what I can see german*****u* hasn’t added any notifications so far but can we please change this back to my username and I can change the password.*****************New email address is *****@***.com**Kind regards**Gareth Thomas
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Instagram

Customer service issue
Reported by GetHuman-garethgt
Dec 1st, 2018 - 6 mons ago
I have an issue with Instagram too
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GetHuman-garethgt started working on this issue
Dec 1st, 2018 10:01am