Hi, *This is Michelle. I used to have my instagram account with user name - whiskaway...

GetHuman1666115's customer service issue with Instagram from December 2018

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Help with my Instagram issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1666115's own words
Hi, *This is Michelle. I used to have my instagram account with user name - whiskaway**. On *th November **** by account was hacked and someone changed my username is and email etc. As I received an email from your end the same was noticed and rectified. However, since last week I am unable to access my account. They say Ihave broken rules and deactivated my account. According to me this is a personal account and I do not ask for likes. I just have approx *** followers most of whom are friends and whom I follow back. I also only post cakes that are homemade and prepared only by me. Have been trying unsuccessfully to contact instagram by login but not able to do so. Will be grateful if u can help. **Regards Michelle *@Whiskaway** **Send from my vivo smart phone
GetHuman1666115 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman1666115
Dec 1st, 2018 - 6 mons ago
I have an issue with Instagram too
Fixed
Seen by 3 customers so far
Similar issue to 22233 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman1666115 started working on this issue
Dec 1st, 2018 5:23am
GetHuman1666115 indicated the issue is not fixed yet.
Dec 1st, 2018 5:24am
GetHuman1666115 indicated the issue is not fixed yet.
Dec 4th, 2018 11:41pm