My son is transgender and was born a girl but Identifies as a boy. People at school did...

GetHuman-apergola's customer service issue with Instagram from December 2018

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The issue in GetHuman-apergola's own words
My son is transgender and was born a girl but Identifies as a boy. People at school didn't know he was born female until his birth name got out. Kids on their social media are finding the account with his girl pictures on them. His safety is at risk. Please delete the account, I can provide proof. He looks male now but he has been crying like crazy and I can't seem to do anything to help. Please help me before it gets worse, I don't know what to do
GetHuman-apergola did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-apergola
Dec 1st, 2018 - 6 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 22227 others
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Timeline
GetHuman-apergola started working on this issue
Dec 1st, 2018 3:45am