Someone hacked my instagram, changed the username, and it appears they deleted my conte...

GetHuman1665317's customer service issue with Instagram from December 2018

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0 following
Help with my Instagram issue
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1665317's own words
Someone hacked my instagram, changed the username, and it appears they deleted my content. The account is still under my gmail, and I sent myself a 'reset password' link. When I got that link, it was addressed to a username that isn't mine. My username was Kayla.marie***, and the email was addressed to Johnny*dan.k. I am afraid to log in with the new password, as I don't want to give the hacker more access. Can I recover my account and content somehow?
GetHuman1665317 did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman1665317
Dec 1st, 2018 - 6 mons ago
I have an issue with Instagram too
Not resolved
Seen by 9 customers so far
Similar issue to 22215 others
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GetHuman1665317 started working on this issue
Dec 1st, 2018 1:54am