Hello*Im trying to set up instagram's product tagging feature, but i got a notification...

GetHuman1659266's customer service issue with Instagram from November 2018

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Help with my Instagram issue
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The issue in GetHuman1659266's own words
Hello*Im trying to set up instagram's product tagging feature, but i got a notification that im not eligible. Im only setting up my store on shopify where i got the message. Currently im in Thailand, but the business is registered in Hungary, where the product tagging feature is available. We are going to sell silver jewelries, and not sure why instagram did not allow to use this feature, which is really important for us. Our instagram account can be found under 'marscha.ekszer' Many thanks, Daniel Markus
GetHuman1659266 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman1659266
Nov 30th, 2018 - 6 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 22144 others
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Timeline
GetHuman1659266 started working on this issue
Nov 30th, 2018 10:18am