Hello, a few minutes ago I tried to open my Instagram account as normal through my Inst...

GetHuman-sduncanw's customer service issue with Instagram from November 2018

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The issue in GetHuman-sduncanw's own words
Hello, a few minutes ago I tried to open my Instagram account as normal through my Instagram app on my iPhone and for some reason, I was locked out and also unable to even find an account associated with my username to reset my password. Even though I never changed my password in the first place. Not sure what it going on, it's like someone just deleted my entire account even though my phone was sitting right beside me?
GetHuman-sduncanw did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-sduncanw
Nov 28th, 2018 - 9 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-sduncanw started working on this issue
Nov 28th, 2018 2:32pm