Hello, a few minutes ago I tried to open my Instagram account as normal through my Inst...
GetHuman-sduncanw's customer service issue with Instagram from November 2018
Help with my Instagram issue
First: share to improve GetHuman-sduncanw's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sduncanw's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sduncanw will want to follow the link below to head to their help center. We will check on GetHuman-sduncanw later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-sduncanw may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-sduncanw's own words
Hello, a few minutes ago I tried to open my Instagram account as normal through my Instagram app on my iPhone and for some reason, I was locked out and also unable to even find an account associated with my username to reset my password. Even though I never changed my password in the first place. Not sure what it going on, it's like someone just deleted my entire account even though my phone was sitting right beside me?
GetHuman-sduncanw did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-sduncanw fixed the problem
We are waiting for GetHuman-sduncanw to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.