Account was hacked and they have changed the profile picture, username, email, password...

GetHuman-aawallac's customer service issue with Instagram from November 2018

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0 following
Help with my Instagram issue
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The issue in GetHuman-aawallac's own words
Account was hacked and they have changed the profile picture, username, email, password. Account was named aaronwallack, has been changed to dianaziuskara, attempts were made to recover account using Facebook and instead of recovering the account, a new account was created with the username, aaronwallack, which has * post, * followers, and is following no one. This account can be deleted. Looking to recover original account!
GetHuman-aawallac did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman-aawallac
Nov 28th, 2018 - 9 mons ago
I have an issue with Instagram too
Seen by 7 customers so far
Similar issue to 21841 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-aawallac started working on this issue
Nov 28th, 2018 2:06am
GetHuman-aawallac indicated the issue is not fixed yet.
Nov 28th, 2018 2:09am