Account was hacked and they have changed the profile picture, username, email, password...
GetHuman-aawallac's customer service issue with Instagram from November 2018
Help with my Instagram issue
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The issue in GetHuman-aawallac's own words
Account was hacked and they have changed the profile picture, username, email, password. Account was named aaronwallack, has been changed to dianaziuskara, attempts were made to recover account using Facebook and instead of recovering the account, a new account was created with the username, aaronwallack, which has * post, * followers, and is following no one. This account can be deleted. Looking to recover original account!
GetHuman-aawallac did not yet indicate what Instagram should do to make this right.
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