Hey there, I would really like to change my name on instagram but the one I've been wan...

GetHuman-sonjaraa's customer service issue with Instagram from November 2018

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Help with my Instagram issue
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The issue in GetHuman-sonjaraa's own words
Hey there, I would really like to change my name on instagram but the one I've been wanting from the beginning is already taken. Now this person doesn't use her account and I've tried contacting without results. No followers, posts or following. If the account isn't being used is there any way you could give the name to me at all? It might seem a little silly but id really appreciate it a lot. The account name I'm referring to is Sonjams. Thanks
GetHuman-sonjaraa did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-sonjaraa
Nov 27th, 2018 - 9 mons ago
I have an issue with Instagram too
Not resolved
Seen by 5 customers so far
Similar issue to 21801 others
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Timeline
GetHuman-sonjaraa started working on this issue
Nov 27th, 2018 8:52pm