To whom it may concern, *I have been using Instagram for about * years now and noticed...
GetHuman1636130's customer service issue with Instagram from November 2018
Help with my Instagram issue
First: share to improve GetHuman1636130's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1636130's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1636130 will want to follow the link below to head to their help center. We will check on GetHuman1636130 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1636130 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1636130's own words
To whom it may concern, *I have been using Instagram for about * years now and noticed that there was an update which allowed users to create polls and ask questions on the stories feature. I have updated my account, checked all my settings and tried deleting and reinstalling the app however I am still not able to find these features no matter how much I try. Is this a feature that is available for some people and not others or is there something wrong with my account.
GetHuman1636130 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman1636130 fixed the problem
We are waiting for GetHuman1636130 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.