To whom it may concern, *I have been using Instagram for about * years now and noticed...

GetHuman1636130's customer service issue with Instagram from November 2018

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Help with my Instagram issue
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The issue in GetHuman1636130's own words
To whom it may concern, *I have been using Instagram for about * years now and noticed that there was an update which allowed users to create polls and ask questions on the stories feature. I have updated my account, checked all my settings and tried deleting and reinstalling the app however I am still not able to find these features no matter how much I try. Is this a feature that is available for some people and not others or is there something wrong with my account.
GetHuman1636130 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
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Customer service issue
Reported by GetHuman1636130
Nov 27th, 2018 - 9 mons ago
I have an issue with Instagram too
Not resolved
Seen by 11 customers so far
Similar issue to 21735 others
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GetHuman1636130 started working on this issue
Nov 27th, 2018 11:40am