I have two accounts on my Instagram, my eyelash account and my personal one. I got a ne...

GetHuman1635646's customer service issue with Instagram from November 2018

12 views
 | 
21719 similar
 | 
0 following
Help with my Instagram issue
GetHuman1635646's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1635646 will want to follow the link below to head to their help center. We will check on GetHuman1635646 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1635646's own words
I have two accounts on my Instagram, my eyelash account and my personal one. I got a new phone yesterday so I downloaded Instagram and I logged into my account and it’s only showing me the eyelash account and I’m using my log in for personal account so it’s like my main account has disappeared. I really need it back as soon as possible with it coming up to Christmas so please do all you can because it shouldn’t be doing this
GetHuman1635646 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman1635646 fixed the problem
We are waiting for GetHuman1635646 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1635646 fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman1635646
Nov 27th, 2018 - 9 mons ago
I have an issue with Instagram too
Fixed
Seen by 12 customers so far
Similar issue to 21719 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman1635646 started working on this issue
Nov 27th, 2018 7:57am
GetHuman1635646 indicated the issue is not fixed yet.
Nov 27th, 2018 7:58am