Instagram inaccurately disabled my Instagram

GetHuman1635116's customer service issue with Instagram from November 2018

16 views | 21701 similar | 0 following
Help with my Instagram issue
GetHuman1635116's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1635116 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1635116 can let us know if they help or not.
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The issue in GetHuman1635116's own words
I was trying to check up on my posts and view my feed. ... I opened the Instagram app this afternoon and it said I was logged out. As I logged back in, a box popped up saying my account has been disabled for violating instagrams rules. I have never broken any rules based on the Instagram standards so I am very confused why this is happening. I have an account with *K followers and post photos about my everyday life and career as a model in Boston. My account has been growing rapidly the past few months which makes me think Instagram thought I was using an app to buy followers (***% false, all my followers are natural). I contact many of my employers through Instagram which will become an issue if the account is not up and running soon. I have emailed Instagram and filled out forms several times today and have yet to hear back. Overall, I think there has been some sort of mistake and would really appreciate if my account was active again.
This was especially frustrating because I have never had this problem before and am confused on where I went wrong.
They could make this right by identifying the situation and restoring my account so I can use it again.
I have been a loyal customer to Instagram for over * years and have never abused their standards. I use the app on the daily to scroll, post, like, and comment. I am not a ghost or hacker or posting discouraging content which is why I am confused on why my account is gone.
I’ve already tried filling out multiple forms multiple times from the Instagram support center, calling the support number, and emailing Instagram directly.
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Customer service issue
Reported by GetHuman1635116
Nov 27th, 2018 - 4 years ago
Seen by 16 customers so far
Similar issue to 21701 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account


GetHuman1635116 started working on this issue
Nov 27th, 2018 4:54am
GetHuman1635116 indicated the issue is not fixed yet.
Nov 27th, 2018 4:55am
GetHuman1635116 indicated the issue is not fixed yet.
Nov 28th, 2018 12:53pm

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