Hi I have two Instagram accounts. I can only auto login. Don’t know my pw and need to...

GetHuman1631967's customer service issue with Instagram from November 2018

21659 similar
0 following
Help with my Instagram issue
First: share to improve GetHuman1631967's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1631967's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1631967 will want to follow the link below to head to their help center. We will check on GetHuman1631967 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1631967 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1631967's own words
Hi I have two Instagram accounts. I can only auto login. Don’t know my pw and need to reset to give to my social media person. Have requested reset link to my email *****@***.com multiple times and not received one. Then your text reset link only logs me back in. Doesn’t allow me to reset without knowing my old saved pw. Spent hours on this. I’m a one person non profit. Can’t lose this much time. Pls help *My accounts are justhumormeinc*and MayorPuppypants**Thx. Shannon spring.
GetHuman1631967 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman1631967 fixed the problem
We are waiting for GetHuman1631967 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1631967 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1631967
Nov 26th, 2018 - 10 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 21659 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1631967 started working on this issue
Nov 26th, 2018 9:55pm