I am a part of a student org at the University of Michigan called Appreciate * Reciproc...

GetHuman-nkess's customer service issue with Instagram from November 2018

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The issue in GetHuman-nkess's own words
I am a part of a student org at the University of Michigan called Appreciate * Reciprocate. I am trying to access an Instagram account that was created a few years ago for the org. The username is “areciprocate”. I know the password but when I try to login it says there is an unusual login attempt and wants to send a verification code. The only problem is that because it was created with an old email account we have no way to verify that the account is ours. We really need to use this account, Is there any way I can gain access?
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Instagram

Customer service issue
Reported by GetHuman-nkess
Nov 26th, 2018 - 10 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 21635 others
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Timeline
GetHuman-nkess started working on this issue
Nov 26th, 2018 7:36pm