I went on Instagram last to find out I had be logged off. I tried to log in but it kept...
GetHuman-ooborgia's customer service issue with Instagram from November 2018
Help with my Instagram issue
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GetHuman-ooborgia's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ooborgia will want to follow the link below to head to their help center. We will check on GetHuman-ooborgia later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman-ooborgia may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ooborgia's own words
I went on Instagram last to find out I had be logged off. I tried to log in but it kept saying the name or password were wrong. When I hit forgot password, it said my user name, email address and phone number did not exist. I tried restarting my phone and reinstalling Instagram. No luck. My friends cannot find me as well. I tried to create a new account with all my old information and I was able to which to me indicates my account was deleted. But I didn’t delete it. I hadn’t been on my phone for hours and suddenly all this happened. I need to see if there’s a way to get my account back or at least find out who hacked my account.
GetHuman-ooborgia did not yet indicate what Instagram should do to make this right.
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