Hi, *Actually my account was hacked.. *When I go through forgot password, it was not my...

GetHuman-souravna's customer service issue with Instagram from November 2018

21325 similar
0 following
Help with my Instagram issue
First: share to improve GetHuman-souravna's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-souravna got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-souravna may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-souravna's own words
Hi, *Actually my account was hacked.. *When I go through forgot password, it was not my email, that was unknown person email I think so,,when I go to second option via phone number, it was showing that phone number has not been linked... But previously actually I have linked my mail and and phonr number, but now it's not detecting me, I want my account back... It's very important.. It will be very thankful, if you would be helping., I kindly request you to respond
GetHuman-souravna did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-souravna fixed the problem
We are waiting for GetHuman-souravna to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-souravna fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-souravna
Nov 24th, 2018 - 10 mons ago
I have an issue with Instagram too
Not resolved
Seen by 9 customers so far
Similar issue to 21325 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-souravna started working on this issue
Nov 24th, 2018 11:13am