Hello,**For the past few days, I’ve been getting emails saying that my password was bei...

GetHuman1612819's customer service issue with Instagram from November 2018

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Waiting to see what went wrong with our suggestion for how to get Instagram help.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1612819's own words
Hello,**For the past few days, I’ve been getting emails saying that my password was being reset and it was not me resetting it. I would go in and change my password every time I got the email and now today when I went to go into my account, I cannot get into it & it was hacked and my name and profile picture was changed. Is there any way you can help me get my account back? I would really appreciate any help! **Thank you so much,*Jessica Savage
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Instagram

Customer service issue
Reported by GetHuman1612819
Nov 23rd, 2018 - 10 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 21253 others
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Timeline
GetHuman1612819 started working on this issue
Nov 23rd, 2018 9:09pm