My wife passed away in February. I did nothing with her Instagram account. Now I am ge...

GetHuman-mcregge's customer service issue with Instagram from November 2018

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The issue in GetHuman-mcregge's own words
My wife passed away in February. I did nothing with her Instagram account. Now I am getting emails saying somebody is changing the password. so it's time to just cancel the account. Every time I try to delete the account Instagram sends me a verification code that doesn't work. So I can't get into the account to delete it. I have the password right, but the dang verification code process is broken.
GetHuman-mcregge did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman-mcregge
Nov 23rd, 2018 - 10 mons ago
I have an issue with Instagram too
Not resolved
Seen by 7 customers so far
Similar issue to 21233 others
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GetHuman-mcregge started working on this issue
Nov 23rd, 2018 6:26pm