I think my girlfriend's account (@*diya*krishna*) had been hacked or someone must have...
GetHuman-jevinzac's customer service issue with Instagram from November 2018
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Before contacting them, items GetHuman-jevinzac may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jevinzac's own words
I think my girlfriend's account (@*diya*krishna*) had been hacked or someone must have messed it up. I don't mean, it's not accessible but she is no longer getting any new followers! In fact she's losing followers since last few days and have not gained a single follower. It' alarming because my girlfriend is an instagram model and a mini celeb in India due to film background. *I think, me and her, noticed this pattern ever since we reported and blocked one person on instagram on November *th. His account id was @abuthahirofficial. (No longer on instagram)*He DM'd diya on instagram, claiming he could make her instagram account verified. Usually, I'm the one who manages her instagram account, but during that time, I was out of town and she replied to him, believing what he said. But soon after she notified me, that she is talking to some guy to make her account verified, I immediately understood what was going on and it was a scam. I told her to block him and report him and ask her followers to block and report him as well. *Every since that happened, she noticed that she was not getting new followers. She was not gaining even * follower, and had beer losing followers at the rate of ****day. I reported this issue from within the instagram app, but no help came from their way. *Please help us out.
GetHuman-jevinzac did not yet indicate what Instagram should do to make this right.
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