My Instagram account was hacked. I found an email in another language from Instagram in...

GetHuman1523846's customer service issue with Instagram from November 2018

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The issue in GetHuman1523846's own words
My Instagram account was hacked. I found an email in another language from Instagram in my email. I was unable to log into my account and my friends showed me my page which had a different profile name and picture. The account information was changed. When I emailed Instagram they did not help me because I don’t know the account information because it was changed by the hacker. If the rep would look that the previous information they would be able to see that I knew all of the previous account info before the account is hacked. They should also see that a lot of my friends reported the page. I’m at a loss of what to do next. My children’s pictures now belong to someone else and I have no access. I can have many of the followers attest to this information.**Original account info:*Username: threelilpumpkinheads*Email address: *****@***.com*Account owners name: Heather

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Customer service issue
Reported by GetHuman1523846
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 19585 others
0 customers following this


GetHuman1523846 started working on this issue
Nov 8th, 2018 3:55pm