I don't have Instagram Polls, GIFS, Stickers or Questions.

GetHuman1523122's customer service issue with Instagram from November 2018

18 views | 19572 similar | 0 following
Help with my Instagram issue
GetHuman1523122's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1523122 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1523122 can let us know if they help or not.
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The issue in GetHuman1523122's own words
I was trying to use Instagram Polls, Gifs, Stickers or Questions. ... My issue is that I don't have Instagram Polls, GIFS, Stickers or something like that on my account. I have an LG G* with Android *.*, i formatted my phone several times, I tried to uninstall Instagram, and I also tried to login with my defective account on my friends ' phone who have Polls and other features, but they don't show...*I also tried to register a new account on Instagram with my phone in the same app, and the new account magically has got this features! But my personal defective account don't... Why? Can you solve that? I think that my account is blocked or unable to receive this features or something like that. My app is always updated with Google Play Store.*I also reported this issue different times to Instagram by the app, but I never received a reply.*Hope you can solve that. Thank you.

GetHuman1523122 did not yet indicate what Instagram should do to make this right.

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Instagram

Instagram
Customer service issue
Reported by GetHuman1523122
Nov 8th, 2018 - 4 years ago
Fixed
Seen by 18 customers so far
Similar issue to 19572 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman1523122 started working on this issue
Nov 8th, 2018 1:55pm
GetHuman1523122 indicated the issue is not fixed yet.
Nov 8th, 2018 1:58pm

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