I used Instagram to change my password only when I saw that there was an old phone numb...

GetHuman-anjalisl's customer service issue with Instagram from November 2018

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The issue in GetHuman-anjalisl's own words
I used Instagram to change my password only when I saw that there was an old phone number in my account, then I changed it and entered the new phone number that I am using now, but when I started the session, I started requesting a security code and this I started to go to the previous number, but now this old one has stopped. My account was not linked to Facebook. So, how can I get this security code in my phone number that I have now? Last date I had access to my account Sunday October **, **** The previous phone number is - ********** The new phone number is - ********** Email ID: - *****@***.com Username anjali linda chica The number of phone used to register is ********** Registered using the phone number is: - ********** Device type: - Android * I do not have any other username. Please, help me, it is important to me because I have many more memories of this account. *Thanks *Best regards

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Instagram

Customer service issue
Reported by GetHuman-anjalisl
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 19567 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman-anjalisl started working on this issue
Nov 8th, 2018 1:16pm

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