I have the username and password to the Instagram business account I'm managing. Howeve...

GetHuman1516128's customer service issue with Instagram from November 2018

Help with my Instagram issue
The issue in GetHuman1516128's own words
I have the username and password to the Instagram business account I'm managing. However, when I try to login, Instagram is asking me to confirm I own the account by sending a security code to the email address linked to the account. Problem is I don't have the password to that email address so I'm unable to access it. I need to change the email address that is linked to my company's Instagram account, but I can't do that since I can't even login anymore. HELP!
GetHuman1516128 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman1516128
Nov 7th, 2018 - 3 mons ago
I have an issue with Instagram too
Fixed
Seen by 12 customers so far
Similar issue to 19479 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman1516128 started working on this issue
Nov 7th, 2018 6:37pm
GetHuman1516128 indicated the issue is not fixed yet.
Nov 7th, 2018 6:39pm
GetHuman1516128 shared this issue with friends on Facebook
Nov 7th, 2018 6:40pm
GetHuman1516128 shared this issue with others over email
Nov 7th, 2018 10:56pm
GetHuman1516128 shared this issue with others over email
Nov 7th, 2018 10:57pm
GetHuman1516128 shared this issue with friends on Facebook
Nov 7th, 2018 10:58pm
GetHuman1516128 shared this issue with friends on Facebook
Nov 7th, 2018 10:58pm