Someone hacked into my Instagram account yesterday and changed my username and password...

GetHuman1482381's customer service issue with Instagram from November 2018

18995 similar
1 following
Help with my Instagram issue
First: share to improve GetHuman1482381's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1482381's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1482381 will want to follow the link below to head to their help center. We will check on GetHuman1482381 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1482381 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1482381's own words
Someone hacked into my Instagram account yesterday and changed my username and password. I am unable to get back into my Instagram account. My username was changed from madielyse*** to arron***wes. I do not know what the password was changed to but I would like access to my Instagram back without having to make a whole brand new account. Please help. The email account linked to my Instagram account is *****@***.com but the best contact email for me is listed below. Thank you
GetHuman1482381 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman1482381 fixed the problem
We are waiting for GetHuman1482381 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid
Follow this issue
See how GetHuman1482381 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1482381
Nov 4th, 2018 - a mon ago
I have an issue with Instagram too
Not resolved
Seen by 6 customers so far
Similar issue to 18995 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman1482381 started working on this issue
Nov 4th 2:41am