im having problems logging in my instagram because i gave a email address and phone num...

GetHuman-marconib's customer service issue with Instagram from November 2018

18822 similar
0 following
Help with my Instagram issue
First: share to improve GetHuman-marconib's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-marconib's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-marconib will want to follow the link below to head to their help center. We will check on GetHuman-marconib later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-marconib may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-marconib's own words
im having problems logging in my instagram because i gave a email address and phone number not in use anymore and this way i cannot receive the security code to prove my identification. the email adress i gave for my subscription was *****@***.com and the old phone number was *** *******. As i mooved to brasil, those are not in use anymore. the email i would like to use for contact is *****@***.com and my new phone number is (**)********. please uptdate those info so that i can prove im le legitimate user of the account and be able to use my instagram again. I apreciate you help.
GetHuman-marconib did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-marconib fixed the problem
We are waiting for GetHuman-marconib to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid
Follow this issue
See how GetHuman-marconib fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-marconib
Nov 1st, 2018 - a mon ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 18822 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-marconib started working on this issue
Nov 1st 9:23pm