Every time I put in my email it says that my email has already been taken. I do not rem...

GetHuman-jeanawa's customer service issue with Instagram from October 2018

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Help with my Instagram issue
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The issue in GetHuman-jeanawa's own words
Every time I put in my email it says that my email has already been taken. I do not remember using my email on an Instagram account before. Also, I need to change my password, I am positive that I am typing un the correct password but it always says that it is not typed-in correctly. I've tried changing my password through the link that was sent to me via SMS but it's not working. Every time I click the link, it just redirects me to the Instagram App. I hope to hear from you guys soon.
GetHuman-jeanawa did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman-jeanawa
Oct 20th, 2018 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 4 customers so far
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GetHuman-jeanawa started working on this issue
Oct 20th, 2018 5:51am