So there is an account that keeps popping up between me and my colleagues and it is a w...

GetHuman-ckfrady's customer service issue with Instagram from October 2018

Help with my Instagram issue
Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman-ckfrady's own words
So there is an account that keeps popping up between me and my colleagues and it is a white supremacist and white power feed. Not only do I find this offensive so do people of color and those who do not agree with what terrible things are said on here. For example, there are comments that say "**** N***ers" and other horrific things about people of color. This is hate speech. I've reported the account multiple times and all I got was a copy and pasted response. I would like to see my concerns taken seriously. Please email me back as soon as possible, I want to see these things taken away from Instagram so I can feel safe in the community.
GetHuman-ckfrady did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-ckfrady fixed the problem
We are waiting for GetHuman-ckfrady to fix the problem and share the solution with the rest of us customers.
Please help with my Instagram issue
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman-ckfrady
Oct 19th, 2018 - a mon ago
I have an issue with Instagram too
Fixed
Seen by 8 customers so far
Similar issue to 17421 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-ckfrady started working on this issue
Oct 19th 12:31am
GetHuman-ckfrady shared this issue with others over email
Oct 19th 12:31am
GetHuman-ckfrady indicated the issue is not fixed yet.
Oct 20th 5:22pm
GetHuman-ckfrady indicated the issue is not fixed yet.
Oct 20th 7:59pm