So there is an account that keeps popping up between me and my colleagues and it is a w...
GetHuman-ckfrady's customer service issue with Instagram from October 2018
Help with my Instagram issue
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If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman-ckfrady's own words
So there is an account that keeps popping up between me and my colleagues and it is a white supremacist and white power feed. Not only do I find this offensive so do people of color and those who do not agree with what terrible things are said on here. For example, there are comments that say "**** N***ers" and other horrific things about people of color. This is hate speech. I've reported the account multiple times and all I got was a copy and pasted response. I would like to see my concerns taken seriously. Please email me back as soon as possible, I want to see these things taken away from Instagram so I can feel safe in the community.
GetHuman-ckfrady did not yet indicate what Instagram should do to make this right.
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