Impersonation account ignored by instagram

GetHuman1371725's customer service issue with Instagram from October 2018

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Help with my Instagram issue
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The issue in GetHuman1371725's own words
I am currently being targeted by an unknown person who has set up many accounts linked to me. They hacked my what’s app and uploaded all my contact numbers and names, photos of my young children on this impersonation account. They have sent messages to my friends with a photo of a knife stating they have hurt someone with it? More recently they set up a account under my birth name so I reported the account as a impersonation to instagram, explaining everthing to them even the profile picture on the account has my photo! as well as it’s under my birth name I want this account removed but instrgaram stated their not doing anything wrong? I provided my photo with ID, still they state they are allowed to impersonate me. This both dispointing and frustrating they are trying to bully and harass me and instagram allow this?
Delete instagram account, Reported to instagram yesterday I can provide the account name I would appreciate any help**Based on the ground of bullying and harassment and impersonation which instragram ignored when I reported this without even really looking into it.
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Customer service issue
Reported by GetHuman1371725
Oct 18th, 2018 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 12 customers so far
Similar issue to 17402 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman1371725 started working on this issue
Oct 18th, 2018 8:23pm