Hello, my name is Cosmin Cozma and my account is cosminczm and I recived an e-mail saiy...
GetHuman-cosmin_c's customer service issue with Instagram from October 2018
Help with my Instagram issue
First: share to improve GetHuman-cosmin_c's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cosmin_c's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cosmin_c will want to follow the link below to head to their help center. We will check on GetHuman-cosmin_c later to make sure it's all set or try to help escalate.
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-cosmin_c's own words
Hello, my name is Cosmin Cozma and my account is cosminczm and I recived an e-mail saiyng that the e mail on my account was changed with the e-mail *****@***.com(i do not recognise this), and also that my phone number was changed, I think this person also closed the account because I can not login even with my Facebook Cosmin Cozma.*Please help me solve this, I can provide all the information about my photos, locations and contact details, please, I can provide my ID or anything that is necesary for regaining the acces.*I have personal information and pictures of my future fionce in the conversation wich this person can use,please help me.
GetHuman-cosmin_c did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-cosmin_c fixed the problem
We are waiting for GetHuman-cosmin_c to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.