Hello, my name is Cosmin Cozma and my account is cosminczm and I recived an e-mail saiy...

GetHuman-cosmin_c's customer service issue with Instagram from October 2018

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Help with my Instagram issue
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Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cosmin_c will want to follow the link below to head to their help center. We will check on GetHuman-cosmin_c later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-cosmin_c's own words
Hello, my name is Cosmin Cozma and my account is cosminczm and I recived an e-mail saiyng that the e mail on my account was changed with the e-mail *****@***.com(i do not recognise this), and also that my phone number was changed, I think this person also closed the account because I can not login even with my Facebook Cosmin Cozma.*Please help me solve this, I can provide all the information about my photos, locations and contact details, please, I can provide my ID or anything that is necesary for regaining the acces.*I have personal information and pictures of my future fionce in the conversation wich this person can use,please help me.
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Customer service issue
Reported by GetHuman-cosmin_c
Oct 17th, 2018 - 3 mons ago
I have an issue with Instagram too
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Seen by 1 customer so far
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-cosmin_c started working on this issue
Oct 17th, 2018 9:31pm