Hello there,**My name is Haley and I'm a regular user on Instagram. I am emailing you i...

GetHuman-hdbug's customer service issue with Instagram from October 2018

17311 similar
0 following
Help with my Instagram issue
First: share to improve GetHuman-hdbug's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hdbug's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hdbug will want to follow the link below to head to their help center. We will check on GetHuman-hdbug later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-hdbug may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-hdbug's own words
Hello there,**My name is Haley and I'm a regular user on Instagram. I am emailing you in regards to a feature I would like to request in your app. **This feature would make it possible for users to temporarily hide photos on their account profile and unhide them when they please. They would be able to choose whether they want to hide the specified photo from everyone, anyone who is not following them, or specific user(s). Snapchat has a similar option for this with stories* the user may go into their story settings and choose if they would like to exclude anyone from seeing their story. **This feature would give users the opportunity to keep specific photos private on their account, for multiple reasons. *I think this feature would benefit the Instagram tremendously and would please their users. Please let me know if you have any questions or comments regarding my request. I would love to hear from you!**Thanks so much for your time.**Regards,**Haley DeLaura
GetHuman-hdbug did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-hdbug fixed the problem
We are waiting for GetHuman-hdbug to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid
Follow this issue
See how GetHuman-hdbug fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-hdbug
Oct 17th, 2018 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 17311 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-hdbug started working on this issue
Oct 17th, 2018 9:14pm