I'm getting sick and tired of everytime I report photos on Instagram that DOES violate...

GetHuman-smarcum's customer service issue with Instagram from October 2018

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The issue in GetHuman-smarcum's own words
I'm getting sick and tired of everytime I report photos on Instagram that DOES violate the guidelines and then I receive the message that it doesn't, it really frustrates me. I reported a photo today of someone forcing their cat to breathe into a bong (water pipe) with weed or some sort of tobacco in it and of course Instagram saw no issue. This isn't the first time. I've reported numerous photos using the racial word for black people, the "N" word and once again, Instagram saw "no issue". I've also reported animal abuse and violence. I'm getting sick of it. Instagram should be a safe and happy place to search photos and not have to see that. Quit making bots do all your work and DO the job when someone reports a photo for LITERAL reasons! I don't want to see violent, abuse, racism, and drugs all over Instagram. REVIEW the photos for the love of god.
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Instagram

Customer service issue
Reported by GetHuman-smarcum
Oct 17th, 2018 - a mon ago
I have an issue with Instagram too
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GetHuman-smarcum started working on this issue
Oct 17th 7:47pm