Hello. yesterday morning all of my information (phone number, password and email associ...

GetHuman-lirazake's customer service issue with Instagram from October 2018

Help with my Instagram issue
The issue in GetHuman-lirazake's own words
Hello. yesterday morning all of my information (phone number, password and email associated with the account) was changed without me knowing. i received help with changing my password and it works, but when i login it asks for a security code that was sent to the email that was changed and that i can not access. my account is @lirazkeren. I have successfully changed my password with help on another email but I cannot access the security code that it asks for (picture attached) because this is not my email, it has been changed to this which i do not have access to. Please help me is this is one of the only ways i can talk to my family across the world.
GetHuman-lirazake did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-lirazake fixed the problem
We are waiting for GetHuman-lirazake to fix the problem and share the solution with the rest of us customers.
Please help with my Instagram issue
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-lirazake
Oct 15th, 2018 - 2 mons ago
I have an issue with Instagram too
Seen by 2 customers so far
Similar issue to 17056 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-lirazake started working on this issue
Oct 15th 10:41am
GetHuman-lirazake indicated the issue is not fixed yet.
Oct 15th 10:42am