Dear Sir or Madam,*at or around April **, **** I had set-up an instagram account with m...

GetHuman-lukassc's customer service issue with Instagram from October 2018

Help with my Instagram issue
The issue in GetHuman-lukassc's own words
Dear Sir or Madam,*at or around April **, **** I had set-up an instagram account with my email address *****@***.com and user hk**dd. Trying to log on now, I must realise that neither email nor user are recognized by your system and that I cannot reset my passwort with this information. However, I am also unable to set-up a new account with my email or said user, as the dialogue claims them to be in use already. I'd very much like to recover this account. Please advise how to proceed.*Thank you very much in advance!**Yours faithfully*Lukas Schuchard
GetHuman-lukassc did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-lukassc fixed the problem
We are waiting for GetHuman-lukassc to fix the problem and share the solution with the rest of us customers.
Please help with my Instagram issue
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-lukassc
Oct 15th, 2018 - 2 mons ago
I have an issue with Instagram too
Seen by 2 customers so far
Similar issue to 17039 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-lukassc started working on this issue
Oct 15th 6:41am
GetHuman-lukassc indicated the issue is not fixed yet.
Oct 16th 7:41am