I temporarily disabled my instagram account @ashleysmanparts and cannot log in now to r...

GetHuman1339493's customer service issue with Instagram from October 2018

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The issue in GetHuman1339493's own words
I temporarily disabled my instagram account @ashleysmanparts and cannot log in now to reactivate it. It says 'user not found.' It's under the email *****@***.com and I know that it is the right email because there are past instagram emails related to this instagram account in the inbox. When I type in the email in the forgot your password section, it says it's not found. I just want access to my account again. I don't remember the password but I have access to the email that is associated with it.
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Instagram

Customer service issue
Reported by GetHuman1339493
Oct 13th, 2018 - 2 mons ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 16910 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman1339493 started working on this issue
Oct 13th 6:32pm