I really don't know how my account got jacked up. But my account cannot be accessed by...

GetHuman-tdbaldwi's customer service issue with Instagram from October 2018

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Help with my Instagram issue
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GetHuman-tdbaldwi's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tdbaldwi will want to follow the link below to head to their help center. We will check on GetHuman-tdbaldwi later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-tdbaldwi may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-tdbaldwi's own words
I really don't know how my account got jacked up. But my account cannot be accessed by my email or my user ID I have gone to the help center multiple times and have not gotten a response
GetHuman-tdbaldwi did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-tdbaldwi fixed the problem
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Instagram

Customer service issue
Reported by GetHuman-tdbaldwi
Oct 12th, 2018 - 8d ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 16815 others
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Timeline
GetHuman-tdbaldwi started working on this issue
Oct 12th 9:09pm