This account: dependentsawyer* contacted me through messaging at my account The Candle...
GetHuman1332672's customer service issue with Instagram from October 2018
Help with my Instagram issue
First: share to improve GetHuman1332672's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1332672's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1332672 will want to follow the link below to head to their help center. We will check on GetHuman1332672 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1332672 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman1332672's own words
This account: dependentsawyer* contacted me through messaging at my account The Candle House Inn, to convince me that I "won" a random lottery for $***k, all I had to do was fill out this form (which was asking for banking information, etc.). She persisted and I felt like she was harassing me because it had all the appearance of a scam. She also represented herself as a agent at Instagram Inc. I think you should look at this account, something doesn't appear legit and I think they are trying to get information from people for ill purposes. (I don't believe she is working for anyone but herself.)
GetHuman1332672 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman1332672 fixed the problem
We are waiting for GetHuman1332672 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.