Hi my name is Nofar I had a instagram account for a long time I opened the instagram mo...

GetHuman1319670's customer service issue with Instagram from October 2018

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Help with my Instagram issue
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GetHuman1319670's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1319670 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1319670 can let us know if they help or not.
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Before contacting them, items GetHuman1319670 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1319670's own words
Hi my name is Nofar I had a instagram account for a long time I opened the instagram more than *-* years ago all my memories pictures are in there , I used to live in israel ,now I live in California Los Angeles so it also a way to contact all my friends and family over sea , because I changed my phone for a new device it didn’t save my password, and the email I got sign in is a “walla”email that not working any more, I tried to call them but because it a old email it’s no longer have access, and my phone number that I sighed in it’s a Israeli phone number , I’m trying to send you emails over and over but I didn’t get any response, please help me to access my instagram it’s so important to me*My user name is nofar*nefosi and the email I signed in is *****@***.com*And the phone number is ***********Hope I will get your help*Thank you *Nofar nefosi
GetHuman1319670 did not yet indicate what Instagram should do to make this right.
I tried over and over sending emails to the support of instagram but I didn’t get any responses
How GetHuman1319670 fixed the problem
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Instagram

Instagram
Customer service issue
Reported by GetHuman1319670
Oct 11th, 2018 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 16716 others
0 customers following this
Timeline
GetHuman1319670 started working on this issue
Oct 11th, 2018 4:19pm