Hello - I was alerted that my Instagram account @paracletepress was being used by a sus...

GetHuman1319323's customer service issue with Instagram from October 2018

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Help with my Instagram issue
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GetHuman1319323's next move: go to the Instagram help center.
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1319323's own words
Hello - I was alerted that my Instagram account @paracletepress was being used by a suspicious User.*I logged in in the computer, changed the password, then logged back in on my phone and it worked.**Then I went to login to the Followers app and then Instagram bumped me out again and then sent a verification code to a no longer existing email...**Please help. I cannot access my account and it's a business account... I would also like to change the email address that the verification code is going to.**Thank you,*Katie
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Instagram

Customer service issue
Reported by GetHuman1319323
Oct 11th, 2018 - a mon ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 16711 others
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Timeline
GetHuman1319323 started working on this issue
Oct 11th 3:34pm