Hello. My friend's Instagram account that was deleted a long time ago, suddenly became...
GetHuman-ivantumb's customer service issue with Instagram from October 2018
Help with my Instagram issue
GetHuman-ivantumb's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ivantumb will want to follow the link below to head to their help center. We will check on GetHuman-ivantumb later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ivantumb may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-ivantumb's own words
Hello. My friend's Instagram account that was deleted a long time ago, suddenly became active and it is now under a new user from Russia. The individual is now posting under that account, and even the name is changed. And they even changed the email that my friend was using for Instagram. How do we take down that account?**And I am also assisting my friend, because he is currently out of the US and I am responsible to help him
GetHuman-ivantumb did not yet indicate what Instagram should do to make this right.
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