Product: Instagram account disabled **I am reaching out to you because my account has b...

GetHuman-lamis's customer service issue with Instagram from October 2018

Help with my Instagram issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-lamis's own words
Product: Instagram account disabled **I am reaching out to you because my account has been wrongly reported for impersonation, and I want to take the steps required to regain access.**I believe it may have been a malicious effort by a specific user, since I reported that account one day prior for using my photo as a profile picture (they had no other posts). This was back in early August, I followed the default channel of providing my ID, at least a dozen times since, and haven't even received an email back.**I tried emailing *****@***.com but got an automated facebook response saying the email is no longer supported.**I provided screenshots of the account I reported, messages with my friend who brought it to my attention, my attempt through the regular channel, as well as my passport and license photos.
GetHuman-lamis did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman-lamis
Oct 11th, 2018 - 3 mons ago
I have an issue with Instagram too
Seen by 2 customers so far
Similar issue to 16695 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-lamis started working on this issue
Oct 11th, 2018 1:44pm
GetHuman-lamis indicated the issue is not fixed yet.
Oct 11th, 2018 1:46pm