Product: Instagram account disabled **I am reaching out to you because my account has b...

GetHuman-lamis's customer service issue with Instagram from October 2018

4 views | 16695 similar | 0 following
Help with my Instagram issue
GetHuman-lamis's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lamis will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lamis can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-lamis's own words
Product: Instagram account disabled **I am reaching out to you because my account has been wrongly reported for impersonation, and I want to take the steps required to regain access.**I believe it may have been a malicious effort by a specific user, since I reported that account one day prior for using my photo as a profile picture (they had no other posts). This was back in early August, I followed the default channel of providing my ID, at least a dozen times since, and haven't even received an email back.**I tried emailing *****@***.com but got an automated facebook response saying the email is no longer supported.**I provided screenshots of the account I reported, messages with my friend who brought it to my attention, my attempt through the regular channel, as well as my passport and license photos.

GetHuman-lamis did not yet indicate what Instagram should do to make this right.

How GetHuman-lamis fixed the problem

We are waiting for GetHuman-lamis to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lamis fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lamis
Oct 11th, 2018 - 3 years ago
Seen by 4 customers so far
Similar issue to 16695 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account


GetHuman-lamis started working on this issue
Oct 11th, 2018 1:44pm
GetHuman-lamis indicated the issue is not fixed yet.
Oct 11th, 2018 1:46pm