My instagram account has been stolen. My daughter contacted me asking if I had changed...

GetHuman-rnatvik's customer service issue with Instagram from October 2018

Help with my Instagram issue
The issue in GetHuman-rnatvik's own words
My instagram account has been stolen. My daughter contacted me asking if I had changed my profile pic to a pic of a brunette woman. When I looked into it, I found I could not log in do to the email associated with my account had been changed. Yet somehow, I still get emails saying someone is trying to use my account and tells me to log in using a * digit code which never works. Until this morning when I put in code, it started me a new account. I dont want a new account, I want my old one, with all my pics. My Instagram name is - the.bearded.moose
GetHuman-rnatvik did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-rnatvik
Oct 11th, 2018 - a mon ago
I have an issue with Instagram too
Fixed
Seen by 6 customers so far
Similar issue to 16693 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-rnatvik started working on this issue
Oct 11th 1:31pm
GetHuman-rnatvik shared this issue with friends on Facebook
Oct 11th 1:31pm
GetHuman-rnatvik indicated the issue is not fixed yet.
Oct 12th 2:11pm