Hello, * My name is Khorea Johnson. I am trying to log into my account and when I do...

GetHuman-khoreajo's customer service issue with Instagram from October 2018

Help with my Instagram issue
The issue in GetHuman-khoreajo's own words
Hello, * My name is Khorea Johnson. I am trying to log into my account and when I do it ask for me to verify my phone number. I do not have that phone number anymore and it doesn’t work with my new number or my brothers phone number. I’ve tried logging in through Facebook and my Gmail but it doesn’t work either. When I do forgot password and I enter my email it says there’s not account with that email address. Then when I use my email address to try to make a new account (just to see what would happen) it says that my email is registered to an account already. My friends, and family that follow me to search my account and it’s as if I’ve blocked them. I don’t know what happened, and I don’t know what to do. I just want my account back. **********
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Customer service issue
Reported by GetHuman-khoreajo
Oct 11th, 2018 - 3 mons ago
I have an issue with Instagram too
Seen by 6 customers so far
Similar issue to 16657 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-khoreajo started working on this issue
Oct 11th, 2018 3:41am
GetHuman-khoreajo indicated the issue is not fixed yet.
Oct 12th, 2018 2:23pm