I temporarly deactivated my instagram profile * days ago. When I reactived profile ther...

GetHuman-nataliji's customer service issue with Instagram from October 2018

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Waiting to see what went wrong with our suggestion for how to get Instagram help.
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Top Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman-nataliji's own words
I temporarly deactivated my instagram profile * days ago. When I reactived profile there didn't any photo, photos from story too, all my photos are gone. I want my photos back, please.
GetHuman-nataliji did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
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Instagram

Customer service issue
Reported by GetHuman-nataliji
Oct 6th, 2018 - a yr ago
I have an issue with Instagram too
Not resolved
Seen by 14 customers so far
Similar issue to 16181 others
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Timeline
GetHuman-nataliji started working on this issue
Oct 6th, 2018 10:26am